Writings
On-call rotations that don't burn out the senior engineer
Draft writing — full body publishes via the editorial workflow.
The standard answer to “on-call is unsustainable” is “hire more SREs”. The better answer is to fix the page rate. This post is the rotation model we default to: tiered escalation, weekly handoffs, an explicit “no heroics” clause, and a quarterly review tied to the SLO.